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Customs

KOKOPILLI accepts customs periodically. To see if there is an opening please feel free to connect via kokopilli.designs@gmail.com
Please include as much information as possible in your request so I can assess it accurately and respond more swiftly ~ budget, time frame if you have one, stone choices, design preferences, ring size/ chain length etc.
There is usually a 4-12 week time frame for customs depending on my current bookings.
I will endeavour to respond as soon as possible and aspire to connect you with your dream piece.
I also release new collections every 4-8 weeks so if you are after something that has sold out in the shop please also feel free to connect and I may be able to advise you of any similar jewels coming up! x
 
CUSTOM ORDER POLICIES
There are no refunds/exchanges/credit or cancellations of custom orders once the deposit has been paid.
NO changes can be made to your custom once the deposit or initial payment has been made, unless by my discretion.
Payment Plans are available for orders over $300 AUD. Please let me know if you're interested in this option and I can give more details.
Custom Orders must be paid in full before I start creating. The advised time frame begins once the full/final payment is made.
Please be as specific in our communication of what you are wishing for, but understand that within the creative process there can be unknown elements so some flexibility with the end result is necessary.